Asset Requirements
Advertising assets must meet specific technical requirements for optimal display quality. Our system does not perform automatic conversion or scaling.
No Automatic Conversion
You must provide correctly sized assets for each target screen resolution.
Supported formats
The Adlocaite platform accepts the following file formats for advertising assets. No other formats are supported by our system.
Accepted formats
Images: JPEG (.jpg, .jpeg) and PNG (.png)
Videos: MP4 (.mp4) with H.264 codec only
Not supported: GIF, WebP, SVG, H.265, MOV, WebM, AVI, or any other formats
Resolution requirements
Assets must be created in the exact resolution of the target screen. No automatic scaling or conversion is performed.
Recommended resolutions: 1920x1080 (landscape) and 1080x1920 (portrait)
Assets can only be displayed on screens with matching dimensions. Each screen resolution requires its own asset.
Technical specifications
Images
- Format: JPEG or PNG
- Maximum file size: 10 MB
- Color space: sRGB recommended
- Resolution: Must exactly match target screen
Videos
- Format: MP4 with H.264 codec
- Maximum file size: 100 MB
- Duration: Exactly 10 seconds (no more, no less)
- Frame rate: 24-30 fps
- Audio: Not supported
- Resolution: Must exactly match target screen
Best practices
Image conversion
# Convert to JPEG (quality 85-95)
magick input.png -quality 90 -resize 1920x1080! output.jpg
# Convert to PNG
magick input.jpg -resize 1920x1080! -strip output.png
Video conversion
# Landscape (1920x1080)
ffmpeg -i input.mov -vf scale=1920:1080 -c:v libx264 -preset medium -crf 23 -c:a aac output.mp4
# Portrait (1080x1920)
ffmpeg -i input.mov -vf scale=1080:1920 -c:v libx264 -preset medium -crf 23 -c:a aac output.mp4
# Verify H.264 codec
ffmpeg -i video.mp4 2>&1 | grep "Video:"
Upload guidelines
Before uploading, verify: correct file format (JPEG/PNG/MP4 H.264), exact resolution match, file size within limits, and H.264 codec for videos.
For campaigns targeting multiple screen resolutions, create and upload separate asset versions for each resolution.
Common issues
Format not supported: Verify file extension and H.264 codec for MP4 files
Resolution mismatch: Asset dimensions must exactly match target screen - no automatic scaling
File too large: Compress images (quality 85-90) or re-encode videos (CRF 23-25)
For questions about asset requirements, format conversion, or technical support, contact our team.